Parts file matching and enrichment rules
Richer service context
Service
Enrich warranty and product records with spare-parts, wire-parts, manuals and lifecycle data so service teams can answer faster.
What we solve
Richer service context
Fewer missing-part questions
Better lifecycle support
What you get
Warranty and serial records linked to the exact spare parts that fit that product variant.
Special enrichment files merge predictably, the way the Spain flow works in the Duscholux case.
Manuals and installation instructions attached at the record level, ready for service teams.
Production dates, product families and successor models kept with every record.
Where it sits
Every engagement plugs into the same governed pipeline. This service strengthens its part of the flow without breaking the rest.
Onix x Duscholux
Automated factory warranty and serial number data from four European factories into a PIM-ready operational pipeline.
Very precise and well documented. Documents were ready to be turned into code. AI support in development is the part that matters. An in-depth process design is key to achieve it.
Client-side project review, Duscholux
How we deliver
Diagnosis first, scoped delivery second, measurable operation third. That order keeps automation precise instead of decorative.
Identify systems, owners, file flows, exceptions and the business cost of manual work.
Define data contracts, validation rules, enrichment logic, roles and acceptance criteria.
Implement the workflow layer, integrations, admin panel and notifications.
Test with actual factory exports, edge cases and stakeholder reviews.
Monitor results, improve quality and scale the pattern to more factories and processes.
Service FAQ
More general questions live in the full FAQ.
No. Enrichment flags the gaps explicitly instead of guessing, so the catalog improves with evidence of what service actually needs first.
PIM stays the source of truth. The layer connects and enriches; it never forks the catalog into a second system that drifts.
Other services
Modernize fragile file, email and SharePoint flows without waiting for a full enterprise platform replacement.
Add operational analytics, anomaly detection and AI-supported development workflows on top of trusted manufacturing data.
Turn factory-specific warranty exports into a governed pipeline that validates, transforms, enriches and publishes clean data to PIM, ERP and service teams.
Project triage
Share the workflow, systems and data sources. We turn it into a clear next step: rescue, integration, admin panel, or a fuller automation build.