Factory file intake and format detection
Cleaner warranty records
Service
Turn factory-specific warranty exports into a governed pipeline that validates, transforms, enriches and publishes clean data to PIM, ERP and service teams.
What we solve
Cleaner warranty records
Fewer factory follow-ups
Faster after-sales lookup
What you get
Watched folders, SharePoint, email and API intake for every factory, with format detection per source.
Structure, field, date and serial-range checks run before anything touches ERP, PIM or service tools.
Factory-specific rules map local formats into one governed model, including wire-parts merges.
Clean records post to the target system through its API; owners get error reports and confirmations.
Where it sits
Every engagement plugs into the same governed pipeline. This service strengthens its part of the flow without breaking the rest.
Onix x Duscholux
Automated factory warranty and serial number data from four European factories into a PIM-ready operational pipeline.
Very precise and well documented. Documents were ready to be turned into code. AI support in development is the part that matters. An in-depth process design is key to achieve it.
Client-side project review, Duscholux
How we deliver
Diagnosis first, scoped delivery second, measurable operation third. That order keeps automation precise instead of decorative.
Identify systems, owners, file flows, exceptions and the business cost of manual work.
Define data contracts, validation rules, enrichment logic, roles and acceptance criteria.
Implement the workflow layer, integrations, admin panel and notifications.
Test with actual factory exports, edge cases and stakeholder reviews.
Monitor results, improve quality and scale the pattern to more factories and processes.
Service FAQ
More general questions live in the full FAQ.
We do not ask them to. Each factory keeps its own format; the automation layer owns detection, validation and transformation into the shared model. That is exactly how the four Duscholux flows work today.
The file is quarantined, the error report lists every failing row and rule, and the named owner is notified. Nothing incomplete reaches PIM, ERP or service teams.
Other services
Connect production data, product data and customer service workflows without forcing a heavy ERP customization project.
Validate files, fields, dates, warranty codes, serial ranges and enrichment dependencies before the data reaches downstream systems.
Map the as-is workflow, define the to-be automation and produce documentation detailed enough to become the instruction set for implementation.
Project triage
Share the workflow, systems and data sources. We turn it into a clear next step: rescue, integration, admin panel, or a fuller automation build.