Service

Warranty data automation

Turn factory-specific warranty exports into a governed pipeline that validates, transforms, enriches and publishes clean data to PIM, ERP and service teams.

What we solve

Automated warranty, serial number and factory file flows.

01 · we handle

Factory file intake and format detection

result

Cleaner warranty records

02 · we handle

Warranty code and serial number validation

result

Fewer factory follow-ups

03 · we handle

Exception handling, approvals and notifications

result

Faster after-sales lookup

Deliverables

  • Automation blueprint
  • Validation and transformation rules
  • Production-ready import pipeline
  • Operational runbook

Outcomes

  • Cleaner warranty records
  • Fewer factory follow-ups
  • Faster after-sales lookup

Common integrations

Factory filesCSV · XLSX · XML
PIM APIsproduct · warranty · media
ERP dataorders · serials · production
Service workflowsclaims · lookup · notifications

What you get

Four things, in one engagement.

01

Factory file intake

Watched folders, SharePoint, email and API intake for every factory, with format detection per source.

02

Validation engine

Structure, field, date and serial-range checks run before anything touches ERP, PIM or service tools.

03

Enrichment and transformation

Factory-specific rules map local formats into one governed model, including wire-parts merges.

04

Import and notifications

Clean records post to the target system through its API; owners get error reports and confirmations.

Runs onAzure Logic AppsAzure App ServiceNext.jsPIM APISharePoint / OneDriveEmail flows

Where it sits

From factory export to service-ready record.

Every engagement plugs into the same governed pipeline. This service strengthens its part of the flow without breaking the rest.

Factory filesCSV · XLSX · API
Validaterules per factory
Enrichparts · manuals
PublishPIM · ERP API
Service-readylookup · alerts

Onix x Duscholux

Duscholux warranty data automation

Automated factory warranty and serial number data from four European factories into a PIM-ready operational pipeline.

4factory flows
0manual import steps
14days after production
40%estimated time reduction

Very precise and well documented. Documents were ready to be turned into code. AI support in development is the part that matters. An in-depth process design is key to achieve it.

Client-side project review, Duscholux
Azure Logic AppsAzure App ServiceNext.js admin panelPIM APIEmail notificationsSharePoint / OneDrive

How we deliver

A delivery process designed for messy operational data.

Diagnosis first, scoped delivery second, measurable operation third. That order keeps automation precise instead of decorative.

01

Process triage

Identify systems, owners, file flows, exceptions and the business cost of manual work.

02

Operating spec

Define data contracts, validation rules, enrichment logic, roles and acceptance criteria.

03

Automation build

Implement the workflow layer, integrations, admin panel and notifications.

04

Real-data validation

Test with actual factory exports, edge cases and stakeholder reviews.

05

Operate and expand

Monitor results, improve quality and scale the pattern to more factories and processes.

Service FAQ

Asked on the first call.

More general questions live in the full FAQ.

We do not ask them to. Each factory keeps its own format; the automation layer owns detection, validation and transformation into the shared model. That is exactly how the four Duscholux flows work today.

The file is quarantined, the error report lists every failing row and rule, and the named owner is notified. Nothing incomplete reaches PIM, ERP or service teams.

Project triage

Bring the messy process. We will map the path to automation.

Share the workflow, systems and data sources. We turn it into a clear next step: rescue, integration, admin panel, or a fuller automation build.

Reply within 1 business dayNDA-friendly reviewFixed scope before code

Typical first audit

free · senior-led
  • System and file-flow map with named owners
  • Automation opportunity score for each manual step
  • Delivery plan, risk list and a fixed-scope next step
Start project triage