PIM API integration and import orchestration
result
Less brittle data exchange
Service
ERP / PIM integration
Connect production data, product data and customer service workflows without forcing a heavy ERP customization project.
What we solve
Reliable adapters around systems you already own.
ERP-safe middleware for legacy constraints
result
System-of-record clarity
Monitoring for failed imports and schema changes
result
Lower dependency on manual exports
Deliverables
- Integration architecture
- API contracts
- Secure connector implementation
- Monitoring and alerting
Outcomes
- Less brittle data exchange
- System-of-record clarity
- Lower dependency on manual exports
Common integrations
Factory filesCSV · XLSX · XML
PIM APIsproduct · warranty · media
ERP dataorders · serials · production
Service workflowsclaims · lookup · notifications
What you get
Four things, in one engagement.
API contracts
Explicit request, response and error contracts for every integration point, agreed before code.
Middleware adapters
Translation layers around ERP and PIM that absorb format changes without touching the core systems.
Monitoring and alerts
Failed imports, schema drift and slow endpoints surface in alerts, not in support tickets.
Rollback-safe imports
Batches are idempotent and reversible, so a bad run never becomes a data-cleanup project.
Runs onREST APIsSAP / proALPHAPIM platformsAzureWebhooksCSV / XML
Where it sits
From factory export to service-ready record.
Every engagement plugs into the same governed pipeline. This service strengthens its part of the flow without breaking the rest.
Factory filesCSV · XLSX · API
Validaterules per factory
Enrichparts · manuals
PublishPIM · ERP API
Service-readylookup · alerts
Onix x Duscholux
Duscholux warranty data automation
Automated factory warranty and serial number data from four European factories into a PIM-ready operational pipeline.
4factory flows
0manual import steps
14days after production
40%estimated time reduction
Very precise and well documented. Documents were ready to be turned into code. AI support in development is the part that matters. An in-depth process design is key to achieve it.
Client-side project review, Duscholux
Azure Logic AppsAzure App ServiceNext.js admin panelPIM APIEmail notificationsSharePoint / OneDrive
How we deliver
A delivery process designed for messy operational data.
Diagnosis first, scoped delivery second, measurable operation third. That order keeps automation precise instead of decorative.
Process triage
Identify systems, owners, file flows, exceptions and the business cost of manual work.
Operating spec
Define data contracts, validation rules, enrichment logic, roles and acceptance criteria.
Automation build
Implement the workflow layer, integrations, admin panel and notifications.
Real-data validation
Test with actual factory exports, edge cases and stakeholder reviews.
Operate and expand
Monitor results, improve quality and scale the pattern to more factories and processes.
Service FAQ
Asked on the first call.
More general questions live in the full FAQ.
Usually no. The layer sits beside the ERP and talks through supported interfaces and files. Custom ERP work is the last resort, not the starting point.
PIM platforms over REST APIs, SAP-class ERPs through supported interfaces and file flows, service desks like Freshdesk, plus the SharePoint, OneDrive and email flows that live around them.
Other services
The rest of the stack.
24/7
Factory data validation
Validate files, fields, dates, warranty codes, serial ranges and enrichment dependencies before the data reaches downstream systems.
- Factory-specific validation profiles
- Audit trails for exceptions and corrections
- Data-quality reports for operational owners
24/7 · quality checksFull breakdown: Factory data validation
1
Process design & documentation
Map the as-is workflow, define the to-be automation and produce documentation detailed enough to become the instruction set for implementation.
- As-is and to-be process maps
- Owner, trigger, edge-case and SLA definition
- AI-ready technical documentation
1 · shared operating specFull breakdown: Process design & documentation
1
After-sales service portals
Create secure internal portals and admin panels for warranty lookup, file review, exception handling and operational control.
- Warranty lookup and service context
- Admin settings for recipients and rules
- Dealer or installer-friendly workflows
1 · source of operational truthFull breakdown: After-sales service portals
Project triage
Bring the messy process. We will map the path to automation.
Share the workflow, systems and data sources. We turn it into a clear next step: rescue, integration, admin panel, or a fuller automation build.
Reply within 1 business dayNDA-friendly reviewFixed scope before code
Typical first audit
free · senior-led- System and file-flow map with named owners
- Automation opportunity score for each manual step
- Delivery plan, risk list and a fixed-scope next step