Service

Analytics & AI for operations

Add operational analytics, anomaly detection and AI-supported development workflows on top of trusted manufacturing data.

What we solve

Make process performance visible and actionable.

01 · we handle

Process dashboards and SLA tracking

result

Earlier issue detection

02 · we handle

Anomaly detection for files and imports

result

Better management visibility

03 · we handle

AI-supported documentation-to-code delivery

result

Faster iteration on automation

Deliverables

  • KPI model
  • Analytics dashboard
  • Exception patterns
  • AI delivery playbook

Outcomes

  • Earlier issue detection
  • Better management visibility
  • Faster iteration on automation

Common integrations

Factory filesCSV · XLSX · XML
PIM APIsproduct · warranty · media
ERP dataorders · serials · production
Service workflowsclaims · lookup · notifications

What you get

Four things, in one engagement.

01

KPI model

Time-to-available, error rates and coverage per factory, defined once and measured continuously.

02

Exception analytics

Which rules fire most, which factories drift, and where manual work still hides.

03

Anomaly alerts

Late files, volume drops and format changes flagged before service teams feel them.

04

AI-assisted delivery

Documented rules become the instruction set that lets AI accelerate builds without inventing logic.

Runs onDashboardsAnomaly detectionSLA trackingAzureAI toolingData lineage

Where it sits

From factory export to service-ready record.

Every engagement plugs into the same governed pipeline. This service strengthens its part of the flow without breaking the rest.

Factory filesCSV · XLSX · API
Validaterules per factory
Enrichparts · manuals
PublishPIM · ERP API
Service-readylookup · alerts

Onix x Duscholux

Duscholux warranty data automation

Automated factory warranty and serial number data from four European factories into a PIM-ready operational pipeline.

4factory flows
0manual import steps
14days after production
40%estimated time reduction

Very precise and well documented. Documents were ready to be turned into code. AI support in development is the part that matters. An in-depth process design is key to achieve it.

Client-side project review, Duscholux
Azure Logic AppsAzure App ServiceNext.js admin panelPIM APIEmail notificationsSharePoint / OneDrive

How we deliver

A delivery process designed for messy operational data.

Diagnosis first, scoped delivery second, measurable operation third. That order keeps automation precise instead of decorative.

01

Process triage

Identify systems, owners, file flows, exceptions and the business cost of manual work.

02

Operating spec

Define data contracts, validation rules, enrichment logic, roles and acceptance criteria.

03

Automation build

Implement the workflow layer, integrations, admin panel and notifications.

04

Real-data validation

Test with actual factory exports, edge cases and stakeholder reviews.

05

Operate and expand

Monitor results, improve quality and scale the pattern to more factories and processes.

Service FAQ

Asked on the first call.

More general questions live in the full FAQ.

The honest answer is usually: after the pipeline. Trustworthy validation and lineage come first; models built on unreliable data automate the errors.

Days from production to available warranty record, share of records complete on first import, and exceptions per factory per month. Those three expose almost every problem.

Project triage

Bring the messy process. We will map the path to automation.

Share the workflow, systems and data sources. We turn it into a clear next step: rescue, integration, admin panel, or a fuller automation build.

Reply within 1 business dayNDA-friendly reviewFixed scope before code

Typical first audit

free · senior-led
  • System and file-flow map with named owners
  • Automation opportunity score for each manual step
  • Delivery plan, risk list and a fixed-scope next step
Start project triage