For
Built for teams who own premium product lifecycle reliability.
Marketing, after-sales, CX, ERP and product data leaders all see the same warranty data problem from different angles.
Marketing Directors
Turn after-sales reliability into premium brand proof.
ExploreAfter-Sales Leaders
Give service teams fast, trusted warranty and product context.
ExploreCX Leaders
Make the post-purchase experience feel as premium as the product.
ExploreERP / Business Apps Managers
Automate around ERP constraints without unsafe customization.
ExplorePIM / Product Data Managers
Keep product, warranty and spare-parts data synchronized.
ExploreDigital Transformation Leaders
Deliver measurable automation without a multi-year platform bet.
ExploreProject triage
Bring the messy process. We will map the path to automation.
Share the workflow, systems and data sources. We turn it into a clear next step: rescue, integration, admin panel, or a fuller automation build.
Typical first audit
free · senior-led- System and file-flow map with named owners
- Automation opportunity score for each manual step
- Delivery plan, risk list and a fixed-scope next step
FAQ
Straight answers before the first call.
If yours is not here, write to tetiana.kermach@onix-systems.com. Replies within 1 business day.
Warranty data, serial number flows, factory file intake, PIM imports, spare-parts enrichment, service notifications and partner workflows around ERP/PIM/customer service systems.
Usually no. We build the automation and integration layer around existing systems first, then recommend deeper platform changes only when the audit proves they are necessary.
A focused process triage can start in days. A production automation build typically follows after the operating spec is agreed and real files are available for validation.
Yes. The Duscholux case included four factory flows with different formats plus an additional enrichment step for one factory.
You do. We structure documentation, data contracts and code so your team can operate and extend the workflow after launch.
The first build is typically a fixed-scope, fixed-price engagement. It covers discovery sessions, process documentation, validation and transformation rules, the automation flow, a simple admin interface, error reporting, notifications, integration with one agreed target system, testing and handover. Full ERP/PIM implementations, historical data migration, customer-facing portals and BI dashboards are scoped separately.
A named process owner, example input files, a short description of the current process, a list of stakeholders, and access to the systems in scope. Validation rules and acceptance criteria are then agreed together during discovery, before implementation starts.
No. Warranty is the beachhead because it is high-value and visible to customers, but the same pattern applies to other operational data flows between factories, systems and service teams.